Frequently Asked Questions 

When can I come for a tour of the hall?

Arrangements must be made in advance for any viewings by contacting our hall manager, Teri, at 780-222-0474.

When is my damage deposit refunded?
Damage deposit (less fees if applicable) cheques are mailed to you within 60 days after your rental date as per the contract. Please do not inquire about your damage deposit cheque unless 60 days have passed.

 

Can I reserve a date?
No, dates are not reserved unless a signed contract is received and the damage deposit is paid in full. First come, first served.

 

Do I need to have a liquor license?
Yes, if you have alcohol at your event, you must have a liquor license.

Please visit the AGLC website for further information about liquor licences, or to apply. 

Do I need to obtain insurance for my event?

Yes, as per the rental contract:

THE RENTER shall maintain third-party liability insurance against claims for death, personal injury, and property damage on the premises, in an amount not less than $2,000,000. The policy should name THE COMMUNITY LEAGUE as an additional insured. Policies shall be in a form and with an insurer acceptable to THE COMMUNITY LEAGUE. THE COMMUNITY LEAGUE hall will not be available until a valid Certificate of Insurance is received.

THE RENTER will ensure that all third-party contractors and/or service providers (caterers, inflatables, etc.) also provide proof of coverage to the same requirement as THE RENTER.

THE RENTER will submit a paper copy of their insurance OR email the documents to: insurance@londonderry.online with the event date in the subject line.

The renter is required to provide confirmation of short term rental insurance coverage and/or host liquor liability insurance. Check with your personal homeowner's insurance or commercial insurance provider or purchase rental insurance through Foster Park Brokers Inc. Click Here.

Do you have a caterer?

No. Guests are welcome to bring in their own caterer, or prepare food themselves. 

What about cookware/cooking utensils?

We do not supply these items.

 

Do you provide a cleaning service?
No, renters are responsible for cleaning the hall entirely and removing all garbage prior to the end time of their rental.

Are there cleaning supplies provided?

No, you must bring your own dishcloths, towels, detergent, etc. There are brooms and a mop provided for your use.

 

Why was I charged fees against my damage deposit?
Fees are assessed for damage, unclean premises, garbage not removed, kitchen untidy, etc. When you signed the contract, you agreed that fees could be assessed.

Can I get into the hall the day before to decorate and set up?
No, access to the hall is only within the rental times as per the contract. All set up and clean up must take place within the rental times.

Does the hall have a sound system or a microphone we can use?
Neither are available to renters. Please arrange to bring your own equipment.