Frequently Asked Questions
When can I come for a tour of the hall?
Arrangements must be made in advance for any viewings by contacting our hall manager, Teri, at 780-222-0474.
Do you have a caterer?
When is my damage deposit refunded?
Damage deposit (less fees if applicable) cheques are mailed to you within 30 days after your rental date as per the contract. Please do not inquire about your damage deposit cheque unless 30 days have passed.
Can I reserve a date?
No, dates are not reserved unless a signed contract is received and the damage deposit is paid in full. First come, first served.
Do I need to have a liquor license if alcohol at my rental is free?
Yes, all alcohol service requires a liquor license (purchased at any liquor store).
Do you provide a cleaning service?
No, renters are responsible for cleaning the hall entirely and removing all garbage prior to the end time of their rental.
Why was I charged fees against my damage deposit?
Fees are assessed for damage, unclean premises, garbage not removed, kitchen untidy, etc. When you signed the contract, you agreed that fees could be assessed.
Can I get into the hall the day before to decorate and set up?
No, access to the hall is only within the rental times as per the contract. All set up and clean up must take place within the rental times.
Are there cleaning supplies provided?
No, you must bring your own dishcloths, towels, detergent, etc. There are brooms and a mop provided for your use.
Does the hall have a sound system or a microphone we can use?
Neither are available to renters. Please arrange to bring your own equipment.
What about cookware/cooking utensils?
We do not supply these items.